Payments & Digital Perks Purchases
MEMP may offer or make available Digital Perks through contributions, memberships, subscriptions, or purchases, including transactions processed by third-party platforms. The applicable offering and its description at the time of purchase determine the benefit, duration, and conditions provided. Digital Perks may include memberships, ranks, cosmetic features, Virtual Assets, additional functionality, or other digital benefits. You are responsible for reviewing the offer and its conditions before completing a transaction.
Availability & Changes
Each Digital Perk is provided only for the period, scope, and conditions stated in the applicable offering. MEMP may modify, replace, rebalance, suspend, or discontinue a Digital Perk when necessary for technical, operational, security, legal, balancing, or administrative reasons. A payment does not exempt you from moderation or enforcement, guarantee continued access to MEMP, guarantee that any feature or benefit will remain available permanently, or give you ownership of the Services or their Virtual Assets.
Refunds & Cancellations
All completed purchases are final and non-refundable. MEMP does not accept or provide refunds, cancellations, exchanges, or credits for payments or Digital Perks, including benefits that are unused, partially used, no longer wanted, or lost following moderation, a reset, a service change, or an Account restriction. By completing a purchase, you acknowledge and agree to this no-refund policy. Nothing in this policy limits any non-waivable refund or other right under applicable law.
Chargebacks & Payment Disputes
A chargeback or payment dispute is a challenge, reversal, or claim made through a bank, card issuer, payment provider, or other financial institution. You must not submit false, misleading, fraudulent, or abusive disputes. If a payment is reversed, disputed, or withheld after a Digital Perk or Virtual Asset has been provided, MEMP may revoke the related benefits, remove or reverse associated Virtual Assets, restrict features, suspend the Account while the matter is reviewed, seek recovery of any outstanding amount where lawful, or terminate the Account in cases involving suspected fraud or repeated abuse. A payment dispute does not entitle you to keep benefits for which payment has been reversed.